How we collect and use information submitted through this website.
New Paths Family Counseling is a licensed therapy practice located in Yorba Linda, California. This privacy policy applies to information collected through our website at www.newpaths.com. It does not govern information collected as part of the therapeutic relationship, which is handled under our HIPAA Notice of Privacy Practices provided separately to clients.
When you use the contact forms on this website, we may collect:
We also collect non-personal information automatically through Google Analytics, including pages visited, time on site, browser type, and general geographic location (city or region level). This data is aggregated and cannot be used to identify you personally.
Information submitted through our contact forms is used solely to:
Analytics data is used only to understand how visitors use our website so we can improve the information we provide.
We do not sell, rent, or trade your personal information to any third party. We do not use your contact information for marketing purposes beyond responding to your inquiry. We do not use any re-targeting or behavioral advertising on this website.
This website does not collect Protected Health Information (PHI). Contact forms are for scheduling and general inquiries only — please do not include sensitive clinical details in a website message. All actual therapy records and clinical communications are handled through HIPAA-compliant systems and are subject to our separate Notice of Privacy Practices, which you will receive when you begin services.
This website uses Google Analytics (Universal Analytics and Google Ads conversion tracking) to measure website traffic. Google Analytics uses cookies — small text files stored in your browser — to distinguish visitors and track usage patterns. The data collected is anonymized and sent to Google’s servers.
You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on.
This website uses the following third-party services, each with their own privacy policies:
Contact form submissions are retained only as long as needed to respond to your inquiry and are not archived beyond that period. Analytics data is retained per Google’s standard retention settings (26 months by default).
If you are a California resident, the California Consumer Privacy Act (CCPA) gives you certain rights regarding your personal information:
To exercise any of these rights, contact us using the information below.
Our website is not directed at children under 13, and we do not knowingly collect personal information from anyone under 13 through this website. Therapy services for minors are provided through a parent or guardian who consents on the child’s behalf.
We may update this privacy policy from time to time. When we do, we will revise the “last updated” date at the top. We encourage you to review this page periodically.
If you have questions about this privacy policy or how we handle your information, please contact us: